This article answers the most common questions about your Leanmote account and billing. For anything not listed here, reach our support team via the Intercom Messenger.

The user who created the workspace is the initial billing owner. Ownership can be transferred — contact your account team if you need to reassign it.

Open Administration → Settings → Billing (visible to billing-permissioned admins only) and update your card or invoicing details. For invoiced contracts, send updates to your account team.

Seats track active users. Add a seat by inviting a new user; remove a seat by removing the user. Some plans bill in advance for a fixed seat count — overages are reconciled at renewal.

Cancellations follow your contract's terms. Contact your account team to start the process. Data export is available on request before the account is closed.

Standard practice is a retention window after cancellation during which data can be restored if you change your mind. After the window expires, data is permanently deleted. Refer to your plan terms for the exact window.

Past invoices are accessible in Administration → Settings → Billing for billing-permissioned admins. For invoiced customers, your account team can resend any invoice.

Trial availability and length vary. Contact your account team or sales for current trial terms.

Reach our support team via the Intercom Messenger or contact your account team. We'll work with finance to resolve the dispute.