Bottleneck Insights highlights where work slows down across your delivery lifecycle. It helps teams move from symptom reporting to root-cause targeting.
Where to find it
In the sidebar, under Actions Hub → Insights. It used to be its own entry; it now sits with the other things that are waiting on a decision — Alerts, the rules that notify you when a metric crosses a threshold, and Agents.
Inside the page, the detected bottlenecks are on the Inbox tab.
How insights are classified
Every insight carries a type, and the Inbox filters by it:
Anomalies — a metric deviated negatively from what is normal for you. Cycle time spiked far above the recent average.
Early Warnings — individual items, not metrics: a PR or task at risk of dragging a metric down while there is still time to act. Fresh PRs that have been open too long.
AI overspend — AI consumption above what your organization normally spends, or consumption that leaves no measurable return. Unattended agent runs that went off the scale in cost.
Agent — insights written by the Research Agent rather than detected by a rule. The filter lets you focus the list on these.
Each one also carries a risk level: High, Medium or Low.
What it typically surfaces
Review pickup delays — pull requests that wait too long for the first review.
Long waiting states — items sitting in non-active workflow states (blocked, awaiting QA, awaiting deploy).
Excess WIP accumulation — too many items in flight versus throughput, slowing everything.
Team-specific throughput constraints — one team's flow is capped while others have headroom.
How teams use it
Isolate the stage where delay concentrates — review, waiting, or deploy.
Segment by team, project, or workflow type to localize the problem.
Validate whether mapping or process drift is affecting results before assuming a behavioral cause.
Prioritize one operational fix and re-check the trend in the following review.
Best for
Engineering managers running continuous improvement.
Delivery operations identifying systemic friction.
Cross-team optimization initiatives where you need to know where to start.
Related articles
Cycle Time
Work in Progress (WIP)
Waiting Time
Review latency
What is Context?